Effective Date: 16 October 2024

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At Swell Sport, we are dedicated to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, [swellsport.com.au] (the "Site"). By accessing and using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect information about you in the following ways:

• Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.

• Automatically Collected Information: We may collect certain information automatically when you visit our Site, including your IP address, browser type, operating system, referral source, pages viewed, and the dates/times of your visit. This helps us analyse trends and improve our services.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies allow us to remember your preferences, personalise content, and analyse website performance. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: We use your information to process and fulfil your orders, including sending confirmation emails, handling shipping, and providing customer support.

• To Improve Our Website: Your feedback and browsing behaviour help us improve our products, services, and the overall user experience on our Site.

• To Send Periodic Communications: If you subscribe to our newsletter, we may send you emails about product updates, promotions, or other relevant news. You can unsubscribe at any time.

• To Respond to Inquiries: We use your contact details to respond to any inquiries or issues you may have.

• To Comply with Legal Requirements: We may use your information as necessary to comply with applicable laws, regulations, or legal obligations.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your data with trusted third-party service providers who assist us with operating our website, processing payments, shipping orders, or performing other business-related functions. These providers are required to keep your information confidential and use it solely for the purpose of providing services to us.

• Legal Obligations: We may disclose your personal information if required to do so by law, such as to comply with a legal process, enforce our terms and conditions, or protect our rights, privacy, safety, or property.

Security of Your Information

We take the security of your personal information seriously. We use a combination of administrative, technical, and physical measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and request a copy of the personal information we hold about you.

• The right to request corrections to any inaccurate or incomplete data.

• The right to request the deletion of your personal data under certain conditions.

• The right to object to or restrict the processing of your personal information.

• The right to withdraw consent to the processing of your information at any time.

If you wish to exercise any of these rights, please contact us at the details provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.