Return Policy

1. Returns

Swell Sport offers a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return. To be eligible, the item must be in its original condition, unused and in its original packaging. A receipt or proof of purchase is required for all returns.

To initiate a return, visit our contact page and provide details of the issue so we can begin the return or refund process. If you have any questions regarding returns, feel free to contact us.

2. Damages and Issues

We ask that you inspect your order as soon as it arrives. If an item is defective, damaged, or incorrect, contact us immediately so we can assess the issue and resolve it. If your item arrives damaged, send us a video as soon as possible so we can arrange a solution.

3. Exchanges

If you need a different item, the quickest way to proceed is to return your original item first. Once the return is accepted, you can make a separate purchase for the new item.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval status of your refund. If approved, the refund will be processed automatically to your original payment method. Please note that bank or credit card processing times may vary, and it may take a few days for the refund to appear in your account.

For any further questions regarding returns, please contact us.

Thank you for choosing Swell Sport.