Privacy Policy

1. Introduction

Swell Sport Pty Ltd (ABN 99 204 693 431) is committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth). By using our website, purchasing our products, or engaging with our services, you agree to the terms outlined in this policy.

2. Collection of Personal Information

Swell Sport collects personal information in various ways, including when you provide it directly, interact with us electronically, make a purchase, or when third parties supply relevant details. The types of information collected may include your name, contact details, payment and billing information, business details, account login credentials, and any other necessary details required to provide our products and services. If you choose not to provide certain personal information, we may not be able to offer some services or complete transactions.

3. Use of Personal Information

Personal information is used to process orders, provide products and services, communicate with customers, improve customer experience, and send promotional offers. It also helps manage business operations, comply with legal obligations, and detect fraud or security risks. Swell Sport does not sell, rent, or trade personal information to third parties for marketing purposes.

4. Disclosure of Personal Information

Personal information may be shared with employees, business partners, payment processors, delivery services, IT service providers, or legal authorities where necessary. Swell Sport takes reasonable steps to ensure that any third parties handling this information do so in accordance with the Privacy Act 1988 (Cth).

5. Security and Storage of Personal Information

Swell Sport is committed to protecting personal information from unauthorised access, misuse, or loss. Security measures include secure payment processing, access controls, and regular system updates to maintain data protection. While we take all reasonable precautions, no system is completely secure. If you believe your information has been compromised, please contact us immediately.

6. Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or outdated. To make a request, please contact us using the details provided below. Proof of identity may be required before processing any requests.

7. Direct Marketing

Swell Sport may use personal information to send promotional materials, product updates, and special offers. If you do not wish to receive these communications, you can opt out at any time by clicking the unsubscribe link in an email or contacting us directly. We will respect your preferences and remove you from marketing communications upon request.

8. Cookies and Website Tracking

Our website may use cookies and tracking technologies to improve functionality, analyse visitor behaviour, and personalise advertising. You can manage cookie preferences through your browser settings. Disabling cookies may impact the website experience.

9. Cross-Border Data Transfers

If personal information is transferred outside of Australia, Swell Sport will take reasonable steps to ensure it is handled in accordance with Australian privacy laws.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. Any changes take effect immediately upon posting on our website. It is recommended to review this policy periodically to stay informed about how we handle personal information.

11. Data Breaches and Reporting

If a data breach occurs that is likely to cause serious harm, affected individuals and the Office of the Australian Information Commissioner (OAIC) will be notified in accordance with the Notifiable Data Breaches Scheme. If you suspect a data breach, please contact us as soon as possible.

12. Contact Us

For any questions, corrections, or concerns about this Privacy Policy, please contact:

Swell Sport Pty Ltd
1/137 Fitzroy Road, Rivervale, WA 6103
info@swellsport.com.au

This Privacy Policy was last updated on 27 February 2025.